⚔️ How to Join Jotunheim
Follow these steps to become a member of our community Valheim server
Hello and welcome to Jotunheim! We are a family-friendly community Valheim server, dedicated to creating the best possible experience for our players.
Here’s what you need to know to get started:
1 First you must read the Server Rules and FAQ.
It’s very important that you read and understand all the rules, as some might surprise you, and may be different even if you were on the server in the past.
Failure to follow the rules can result in a ban, so please read them carefully.
Once you have read the Rules and FAQ, return to this page, and proceed to step 2.
2 Accept Discord Invitation
At the end of the application form, there is a button to copy the application and open the whitelist ticket page. For it to work properly, you must first accept the Jotunheim Discord invitation.
If you’re already in the Jotunheim Discord, you can skip this step and proceed to step 3.
3 Go to the Application page and fill out the application form.
Once complete, click “Copy & Open Whitelist Ticket Channel” to copy your application and open the whitelist channel.
Paste your application in the channel to create your whitelist ticket.
4 Wait for your application to be reviewed.
A whitelist ticket will be created automatically in Discord.
You will be contacted on Discord once a staff member has reviewed your application.
5 Wait for a Moderator to begin the whitelist process.
There are still a few steps left to go — please respond as quickly as you can to each question.
After you’ve answered all of the questions, a moderator will ping an Admin to review your application and complete the whitelist process.
Please keep in mind our staff are all volunteers; it may take up to 24 hours to get a response. Typically it’s much quicker. Please be patient — tickets are worked in the order in which they are received.
Unsupported Play Styles
Unfortunately, due to limitations with Valheim and running a large server, we cannot support the following:
- Players who are playing via Cross-Play with Xbox
- Players who are playing via G-Force Cloud
- Players who wish to use the Valheim VR mod
- Player who have the game via Family Sharing is not supported. You must own the game in your library.
❓ Frequently Asked Questions about Joining
This will vary a lot, but we try to make it as quick and efficient as possible. There are multiple steps in the whitelisting process, and we are not always online at all hours. To make this process go as quickly as possible, please read the above guide carefully — the most common cause of delay is a failure to fill out a whitelist request properly. This means also guaranteeing that every aspect of your profile is visible, including hours played. It can take up to 24 hours for someone to respond to your ticket, but even after a response you will need to answer a few questions. If you are online and respond quickly, your ticket will go faster. Usually tickets are handled in under 24 hours, but if you don’t respond for a while or you are online late night/during the work day, yours may take longer.
99% of the time when someone thinks we’ve “forgotten” about them, we’ve just been busy handling other things and are well aware of their ticket status. Remember, we all have lives and many of us work jobs on top of volunteering our time for the server for free. Also note that the more someone continually @’s the staff due to impatience, the less likely we are to provide help.
Tickets are handled in the order they are received, and we are always keeping an eye on them. We will not make special exceptions for anyone, so this type of message will not help expedite anything.